Refund policy

Thank you for shopping at Sknfed!

We aim to provide the best service, but if you have any problems with your order (Not what I ordered, not received, lost or damaged) we will do our best to help. Please contact us via 

Please do keep in mind that all our products are handmade and 100% natural. This means they are subject to slight variations.

If your items are delivered damaged tell us immediately and we will replace it free of charge. This is provided that the damage is reported within 72 hours of delivery.


We thrive when our customers are at their happiest. Get into contact with us at with any queries and conundrums. If you are unhappy with your order, we will do our very best to rectify.

To receive store credit or a full refund please contact us within 28 days of purchase. We allow 14 days for products to be returned to us. Return postage cost are the responsibility of the customer at this time.

We will not be able to refund the shipping costs as it is a direct payment made to our shipping providers. This also stands for any unclaimed items that are returned to the seller. If an item is returned due to not being claimed, we will refund your payment for the items only.

We, the seller, are not responsible for any additional cost to return. We will not take responsibility for any returned items lost in transit without any proper proof of postage to Sknfed.