Refund policy

Thank you for shopping at Sknfed!

We aim to provide the best service, but if you have any problems with your order (Not what I ordered, not received, lost or damaged) we will do our best to help. Please contact us via pr@sknfed.com 

Please do keep in mind that all our products are handmade and 100% natural. This means they are subject to slight variations.

If your items are delivered damaged tell us immediately and we will replace it free of charge. This is provided that the damage is reported within 72 hours of delivery.

REFUND AND EXCHANGES

We thrive when our customers are at their happiest. Get into contact with us at pr@sknfed.com with any queries and conundrums. If for any reason you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange.

In addition, under consumer protection laws, you have the right to cancel your purchase within 14 working days of delivery. Our extended 30-day policy does not affect your statutory rights.

Return postage cost are the responsibility of the customer at this time. We will not be able to refund the shipping costs as it is a direct payment made to our shipping providers. Exchanges, store credit and Gift Card sales are final.

We, the seller, are not responsible for any additional cost to return. We will not take responsibility for any returned items lost in transit without any proof of postage to Sknfed.